Customer Service, Why is it so Important?

At one time or the other in your lifetime, you have come in contact with ‘Customer Service’. Do you think it influenced your buying decision or loyalty to that brand? *Insert answer in comment section* No matter the size of your business or magnitude of product excellence, good customer service should be at the heart of your business. Customer service could be the deal breaker … Continue reading Customer Service, Why is it so Important?

Your Ideas are Useless Until…

“Oh no! He is going to steal my idea! I canโ€™t share it with him.” Itโ€™s funny how you hear stories of how other investors or people made billions from these ideas while the idea generator lived in obscurity, but with no obvious example. I hear this all the time when I speak to young entrepreneurs and businessmen alike. Itโ€™s a misconception, a myth. No … Continue reading Your Ideas are Useless Until…