A few years back, after chasing a particular client for business, I finally got the chance to go through the selection process. I aced the pitches and was selected to run a training for them. Finally, the door into this bank had opened for me. This testimony was grand; as I had sought the opportunity to work with them for over 3 years. A few … Continue reading “Aunty, I only came to say thank you…” How rejection became my motivation – Bankole Williams
The COVID-19 pandemic doubtless came with loads of threats and challenges. Many startups and professionals have had to swim upstream by repositioning their brands and working at changing customer behaviour in order to stay afloat. And while some have so weathered the new season well and are thriving, most are still paddling hard, trying to navigate the murky waters. In response to this, Africa’s Leading … Continue reading Bankole Williams teaches ‘7 Strategies for business continuity in tough seasons’ in New Book – FORTIFY
A few years ago, I decided to go on a ‘mystery visit’ to a certain Bank in Akure. Apparently, this bank had it’s assigned mystery shoppers: people pretending to be normal customers, but are spies sent by the Management. I was not one of them, but as a trainer to that organization, I was merely doing this to assess the quality of the service delivery … Continue reading Goofed! Opportunity has a PhD in ‘Mystery Shopping’ – Bankole Williams
You see, no matter how much you pray, a two-litre capacity cup cannot contain ten litres of water. How many billionaires has your industry produced? Continue reading “Today, I Want to Shatter a Table…” – Bankole Williams
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